Problem Solving Style Inventory

Problem Solving Style InventoryDescription Do you enlist employees to help fix company problems, or do you usually devise resolutions on your own? The Problem Solving Style Inventory (PSSI) evaluates your typical problem solving techniques against the four critical factors to consider when solving specific situations. Help supervisors, managers, and team leaders identify their dominant and supportive styles of decision making and conflict resolution within their work environment

Elevate your next customer service training program with SkillBuilders: 50 Customer Service Activities

Part I: Part I focuses on how facilitators recognize the symptoms of teamwork problems

decision-making

Gain strategies for identifying

you can achieve more win-win outcomes if you apply the right negotiating techniques

and camaraderie lead to higher levels of productivity and job satisfaction

a stopwatch

But truly engaged employees are hard to find

Evaluate one's leadership strengths and weaknesses by comparing one's results to "good" and "poor" leaders

The Participant Guide is designed as a resource booklet for individuals

researcher

Zombie Outbreak Scenario